تلتزم مجموعة MultiBank بحماية خصوصيتك. وعليه، نطلعكم على جميع المعلومات المتعلقة بكيفية إدارة ملفات تعريف الارتباط الخاصة بك.
ملفات تعريف الارتباط هي ملفات تحوي بيانات صغيرة. يقوم الموقع الإلكتروني بارسال ملف تعريف الارتباط إلى جهاز الحاسوب الخاص بك عند زيارتك له. ثم يقوم حاسوبك بتخزينه في ملف موجود داخل متصفح الويب الخاص بك. لا تقوم ملفات تعريف الارتباط بنقل الفيروسات أو البرامج الضارة إلى جهازك، نظرًا لأن البيانات الموجودة في ملف تعريف الارتباط لا تتغير عند تنقلك بين صفحات الويب، حيث توجد طريقة للتأثير على كيفية تشغيل جهاز الحاسوب الخاص بك، ولكنها تعمل أكثر مثل السجلات (أي أنها تسجل نشاط المستخدم وتتذكر المعلومات المناسبة)، ويتم تحديثها في كل مرة تقوم بزيارة المواقع على شبكة الانترنت. . قد نحصل على معلومات عنك من خلال الوصول إلى ملفات تعريف الارتباط التي يرسلها موقعنا. هناك أنواع متعددة من ملفات تعريف الارتباط تقوم بتتبع أنشطة المختلفة. على سبيل المثال، لا يتم استخدام "ملف ارتباط الجلسة" إلا إذا كان الشخص يتصفح داخل موقع ويب. بمجرد مغادرة موقع الويب، يختفي هذا النوع من ملف التعريف. للحصول على قائمة أكثر تفصيلاً لملفات تعريف الارتباط التي نستخدمها، يرجى قراءة القسم ذي الصلة أدناه.
ملفات تعريف الارتباط الوظيفية - تعتبر ملفات تعريف الارتباط هذه ضرورية لتشغيل موقعنا على الويب، فبدونها لن تعمل مواقعنا الإلكترونية بشكل صحيح. يتم حفظها مؤقتًا كمعلومات تسجيل دخول وتنتهي صلاحيتها بمجرد إغلاق المتصفح.
ملفات تعريف الارتباط التحليلية - تسمح لنا المعلومات التي توفرها ملفات تعريف الارتباط بتحليل أنماط سلوك الزائرين ونستخدم هذه المعلومات لتحسين التجربة الكلية أو تحديد مناطق من الموقع والتي قد تتطلب الصيانة. المعلومات مجهولة (بمعنى أنه لا يمكن استخدامها لتحديد هويتك ولا تحتوي على معلومات شخصية مثل اسمك، وعنوان بريدك الإلكتروني) ويتم استخدامها فقط للأغراض الإحصائية. وهي تتشابه مع ملفات تعريف الارتباط السلوكية. تذكر أنك زرت موقعًا على الويب واستخدمت هذه المعلومات لتزويدك بمحتوى مصمم وفقًا لاهتماماتك.
ملفات تعريف ارتباط الطرف الثالث - يتم استخدام ملفات تعريف الارتباط هذه من قبل أطراف ثالثة ومعظمها من مواقع التواصل الاجتماعي مثل + Google أو Facebook أو YouTube. تتيح لنا ملفات تعريف الارتباط الخاصة بطرف ثالث أن نوفر لك طرقًا سهلة لمشاركة المحتوى الخاص بنا عبر مواقع التواصل الاجتماعي الخاصة بك، كما نقدم لك مقاطع الفيديو التي ننشرها على YouTube. يمكنك تعطيل استخدام ملفات تعريف الارتباط هذه من خلال إعدادات الخصوصية للمتصفح الخاص بك، ولكن يرجى ملاحظة أن هذا سيعطّل أيضًا جميع الوظائف المذكورة أعلاه.
Title | Type of Cookie | Purpose | Duration |
---|---|---|---|
_lc.visitor_ld.g3413162_2.group2 lc_window_State.group3 _lc-visitor_id3413162 lc_window_state.group2 autoinvite_callback.group2 lc_sso3413162 autoinvite_callback.group3 _lc.visitor_id.g3413162.group3 |
Strictly necessary | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. | Session |
_ga _gid |
Strictly necessary | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. | Session |
_hjClosedSurveyInvites | Analytical/Performance | Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. | 1 year |
_hjDonePolls | Analytical/Performance | Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. | 1 year |
_hjMinimizedPolls | Analytical/Performance | Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | 1 year |
_hjDoneTestersWidgets | Analytical/Performance | Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. | 1 year |
_hjMinimizedTestersWidgets | Analytical/Performance | Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. . | 1 year |
_hjIncludedInSample | Analytical/Performance | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | 1 year |
__lc.visitor_id.(id_of_the_visitor) | Strictly necessary | ID of the visitor | 32 months |
__lc_vv - LiveChat version - | Strictly necessary | Used during chatting session | Session |
__livechat | Analytical/Performance | responsible for many things required for LiveChat to work properly, for example - last operator | 3 years |
__livechat_lastvisit | Analytical/Performance | timestamp of last | 3 years |
__livechat_chat - | Analytical/Performance | id of the ongoing chat . | 32 months |
chat_running | Analytical/Performance | used to check if chat is pending | 1 day |
hide_eye_catcher | Strictly necessary | it is connected to LiveChat eye catcher - during chatting session | on browser close |
c.(license_id).secret_id | Strictly necessary | it is used by communication protocol | Session |
secret_token_(license_id) | Functionality | it is used by communication protocol | 24 hour |
lc_invitation_opened | Analytical/Performance | keeps state of the LiveChat greeting | session |
lc_sso(license_id) | Strictly necessary | it is used by communication protocol | 3 years |
lc_window_state | Strictly necessary | it tells if window is minimised or not - during chatting session main_window_timestamp, main_window_timestamp_0 - used to track app state between different tabs | session |
message_text | Analytical/Performance | contains text typed by visitor before message is sent. | session |
recent_window | Analytical/Performance | used to track app state between different tabs | session |
autoinvite_callback | Analytical/Performance | this cookie is used for proper handling JS Api and callback on_message | during chatting session |
Notification[status ping] | Analytical/Performance | timestamp of the last ping, information about agent availability and state of the visitor | session |
_gid | Analytical/Performance | Used to determine if the user has declined to be redirected to their appropriate entity. | Session |
_gat | Analytical/Performance | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_(property-id). | 1 minute |
_ga | Analytical/Performance | Used to distinguish users. | 2 years |
_gid | Analytical/Performance | Used to distinguish users. | 24 hours |
bcookie, bscookie |
Analytical/Performance | Share buttons and ad tags | 1 year |
LIDC | Analytical/Performance | Share buttons and ad tags | Session |
BizoID | Analytical/Performance | LinkedIn insights and ads tags | 6 months |
BizoData | Analytical/Performance | LinkedIn insights and ads tags | 6 months |
.AspNet.ApplicationCookie | Strictly necessary | Used to maintain status for website application. | Session |
.ASPXAUTH | Strictly necessary | Used to maintain status for website application. | Session |
__utma | Analytical/Performance | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie distinguishes between users and sessions. It is used to calculate new and returning visitor statistics. | 2 years |
__utmz | Analytical/Performance | Stores the traffic source or campaign that explains how the user reached the site. | 18 months |
ASP.NET_SessionId | Strictly necessary | Used to maintain status for website application. | Session |
BTag | Strictly necessary | Used to identify the partner who referred a client to us. | 30 days |
ForexNetworkPool_15-sitecore_SCD_pool_443 | Strictly necessary | Used to link user to specific network pool. | 24 hours |
cookieAlert | Strictly necessary | Used to remember that a user clicked on the cookie banner. | 20 years |
consentCookieAlert | Strictly necessary | Used to determine if consent was given from cookie banner and deploy marketing cookies to show relevant services on third party websites. | 20 years |
forex_en-uk#lang | Strictly necessary | Used to pre-set the user’s language | Session |
optimizelyBuckets | Analytical/Performance | Records the Optimizely variation that the visitor has seen for each experiment. This allows us to deliver a consistent experience on successive page loads. | 10 years |
optimizelyEndUserId | Analytical/Performance | Cookie set by the Optimizely website optimisation plaftform. This cookie is a unique user identifier. | 10 years |
optimizelyPendingLogEvents | Analytical/Performance | Used as a cache for a visitor's actions between tracking calls. | 15 seconds |
optimizelySegments | Analytical/Performance | Persists the visitor's segments: browser, campaign, mobile, source type. | 10 years |
SC_ANALYTICS_GLOBAL_COOKIE | Strictly necessary | To identify repeat visits from a single user. | 10 years |
SC_ANALYTICS_SESSION_COOKIE | Strictly necessary | To identify a sequence of HTTP requests from a single user. | Session |
sspt | Functionality | Used to display the user’s credentials on the confirmation page. | 1 year |
tracking | Analytical/Performance | Identifies the marketing campaign the user clicked on and search engine if applicable. | 1 year |
wsEntityLang | Strictly necessary | To prevent the user from being asked again, we store the value of their preferred language. | 10 years |
wsEntity | Strictly necessary | To prevent the user from being asked again, we store their preferred entity. | 10 years |
existing | Analytical/Performance | Used to identify if this is an existing client. | 1 year |
isAppUser | Analytical/Performance | Used to identify if a user came from the mobile app to the application form. | 18 months |
myaccount | Analytical/Performance | Used to identify if this is a live client. | 1 year |
_gat | Analytical/Performance | Used to throttle request rate. | 1 minute |
geoAdvise | Analytical/Performance | Used to determine if the user has declined to be redirected to their appropriate entity. | Session |
__utmv | Analytical/Performance | Used to store visitor-level custom variable data. | 2 years |
_ga | Analytical/Performance | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | 3 years |
_gid | Analytical/Performance | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | 24 hours |
ADRUM_BT 1.ADRUM_BTa, 2.ADRUM_BTg, 3.ADRUM_BT[1-5], 4.ADRUM_BTs, 5.ADRUM_BTh |
Analytical/Performance | Used to correlate end-user experience with the health of the backend app. | 30 seconds |
ADRUM | Analytical/Performance | Used to correlate end-user experience with the health of the backend app. | Session |
formisimo-session-ids | Analytical/Performance | Used to recognise a user’s session. | 20 minutes |
formisimo | Analytical/Performance | Used to recognise a user between pages. | 6 days |
__RequestVerificationToken | Functionality | This is an anti-forgery token to prevent CSRF attacks. It guarantees that the poster of the form is the one who originally got the form. | Session |
usif | Functionality | Used to brand the generic login page appropriately based on previous visit, or SSO link. | 1 day |
adv | Analytical/Performance | The unique ID of the advertising campaign the user clicked on. | 1 year |
LPSID-XXXXXX | Functionality | Used to distinguish user sessions. | Session |
LPVID | Functionality | Identifies a browser as long as cookie is not deleted. | 28 months |
_4c_ | Targeting/Advertising | Used to populate aggregate survey information, and tie client to survey if they have an application ID. | 3 years |
_ceg.s | Targeting/Advertising | Used to track visitor sessions. | 3 months |
_ceg.u | Targeting/Advertising | Used to track visitors on the site. | 3 months |
_gac_UA-84589865-9 | Targeting/Advertising | Stores campaign information in order to provide AdWords with a more reliable way to measure the interactions customers have with our business. | 30 days |
_gcl_aw | Targeting/Advertising | Used to store the Adwords Campaign ID. | 3 months |
_gcl_dc | Targeting/Advertising | Used to store the DoubleClick Campaign ID. | 3 months |
_uetsid | Targeting/Advertising | Session ID, which is unique per domain and is used to improve the accuracy of conversion tracking. | 30 minutes |
appid | Targeting/Advertising | This cookie is used to uniquely identify conversions for advertisers. | 18 months |
qval | Targeting/Advertising | Used to identify first conversion with us. | 1 year |
type | Targeting/Advertising | Used to personalize website content based on the account type. | 1 year |
user-personalization | Targeting/Advertising | Used for segmentation and personalise content in Sitecore. | 1 day |
DSID | Targeting/Advertising | This cookie is used to link user activity when a user logs in to a Google account from multiple devices. This is a third party cookie owned by Doubleclick.net. | 1 hour |
IDE | Targeting/Advertising | Used to personalise advertisements shown to users based on previous visits to the website. This is a third party cookie owned by Doubleclick.net. | 2 years |
ANON_ID | Targeting/Advertising | Used to identify a unique user for tracking. This is a third party cookie owned by TribalFusion.com. | 3 months |
يمكنك حذف ملفات تعريف الارتباط في أي وقت تريده باستخدام الإعدادات في متصفح الويب الخاص بك. يمكنك أيضًا اختيار تعطيلها من المصدر نفسه. ولكن هذا يعني أن موقعنا ومواقع الويب الأخرى قد لا تعمل بشكل صحيح عند قيامك بذلك، وقد لا تتمكن من تسجيل الدخول. لمزيد من المعلومات حول الحذف أو لضبط بملفات تعريف الارتباط، يرجى زيارة الموقع التالي https://ico.org.uk/your-data-matters/online/cookies/ .
نحن ملتزمون بالحفاظ على معلوماتك الشخصية آمنة. لمزيد من المعلومات حول كيفية تعاملنا مع بياناتك، يرجى قراءة سياسة الخصوصية الخاصة بنا. في حال أي استفسار، يرجى عدم التردد في الاتصال بنا. اتصل بنا.
لا تتردد في التواصل مع أحد ممثلي خدمة العملاء إذا كان لديك أي إستفسار في أي وقت على مدار 24/7